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Q
Apart from cars do you also tow motorcycles?
AOf course we do, our services cover towing any vehicle to any destination depending on our clients. However, we are also well-equipped to tow your motorcycles.
Q
Does towing expose my car or truck to rough handling?
A

Not at all, whenever we tow your little car pressure is exerted on your car. This is because; we will lift your vehicle from the tires and then move it while it is still suspended. Our trucks bear the full weight of your car; hence you have nothing to worry.

Q
How do I know when my battery needs to be replaced or reloaded?
AActually, an ordinary person can’t! It takes a skilled technician like the ones we have at Interstate Towing Services to efficiently decipher the actual state of your car battery. This is because there are lots of variables involved this range from the brand of the car to its model as well as the age of the engine. Interstate Towing Services have the expertise and the equipment to ascertain if the battery needs a reload or replaced. It is dangerous to go for a cheaper alternative, especially if the technical knowledge is questionable. However, with Interstate Towing Services, be assured of evidence-based recommendations that will save you money, time and put your life at less risk.
Q
Will my car require a low flatbed truck since it is all wheel drive?
ANo, that won’t be necessary since most conventional trucks can raise the all the car wheels from the ground.
Q
Is there any additional cost incurred, requesting for towing service during holidays or weekend?
ANo, as professional towing service providers, we tow at all times, 24/7, every day of the year and our charges remain the same, even on holidays.
Q
Do you have specialists that can unlock my car for me? 
AYes! We do, Interstate Towing Services specialist is dedicated and always delighted to offer to lock-out services to our clients. The model of your car does not matter; our technicians are skilled enough to open the car. All that is required of you as a car owner is the correct description of the vehicle, the location and whether the keys are missing or locked inside the car, whenever you call our operation center. Once this is done, be assured that our technicians will be there with you in a matter of minutes to help you out
Q
Since my car uses an automatic transmission can it be towed on the ground using the drive wheels? 
AThis depends on the manufacturers’ recommendations, most of them say yes but place restrictions on speed and the distance covered.
Q
Will getting my car towed jack it up since I spent lots of money lowering it? 
ANo! your lowered car won’t be affected during towing. We will be very meticulous with our methods to ensure that we don’t jack your car up.
Q
What quality of roadside assistance should I expect from your specialists?  
AExpect the best, expect excellent service delivery, all specialists from Interstate Towing Services are trained to deliver all forms of roadside services ranging from jumpstarts to tire replacements, re-inflation of tires to gas tank refills. They are experienced and have the required equipment to do any job even during an emergency. With Interstate Towing Services be assured that you are in the right hands.
Q
Are special licenses required for tow truck drivers?  
ANo, not for smaller cars, however, at Interstate Towing Services, we ensure our drivers have excellent driving records and are trained on defensive driving techniques
Q
Does roadworthiness inspection apply to tow trucks?  
AYes, as a reputable tow service company, our trucks passed the DOT annual inspection.
Q
Are they different ways to tow a car?  
AYes, they are, many of them, you can check our page on towing methods to see how we get it done.
Q
How do I know when to use light or medium duty trucks to tow my car?
AThis is dependent on the weight of the car, medium duty trucks can be used to tow vehicles that weigh between 10,000 to 25000 lbs. And light duty towing services will be required for vehicles whose weight fall below 5000 lbs. Just in case you don’t know your car weight, call Interstate Towing Services, we will ask fundamental questions regarding your car, its brand and models as well from there deduce the weight of the vehicle. Our expertise requires that we provide our clients with vital technical information of this sort.
Q
How do I know when my tire needs to be patched or replaced?  
AAs experienced professionals, Interstate Towing Services are not in the dark as regards the challenges and fears that go with the replacement of car tires. This explains why our clients always trust us during auto-emergency. We put into consideration, the time and energy required tire replacement as our specialists take time to ascertain the best option to choose between replacing a tire and repairing a damaged tire. At Interstate Towing Services the safety of our clients is paramount, and once a tire is to be changed, we ensure it is done immediately, if not we also recommend otherwise. We also consider cost, time, while we make the best recommendations to clients.
Q
What is heavy-duty towing? 
AHeavy-duty towing is one the alternative in towing commercial vehicles from large freight vehicles to heavy vehicles. It involves the use of cranes and heavy equipment to efficiently raise hefty cars once you notice your vehicle needs this service, don’t hesitate to call Interstate Towing Service. Even if you are not sure, our technicians have the required expertise to ascertain if your vehicle needs heavy-duty towing services.
Q
Do you also tow recreational vehicles (RVs)?
AYes, we do, we have the required workforce and the machinery to tow any size of RV. At Interstate Towing Services, we use a flatbed tow to deliver this service efficiently. Regardless of the towing, you require, either local, on-road, non-local or off-road towing, we can pick your vehicle and ensure that it gets to your destination you desire. With this service at your disposal, you don’t need to fret when you have a flat tire or an engine breakdown; you don’t need to worry of being stranded, lost or even afraid that your vacation is ruined. Interstate Towing Services will always be there at the very point of your to delightfully serve you.
Q
When do I request for two-wheel towing and what exactly does it entail?
ATwo-wheel towing occurs when the two front wheels of your car are raised and attached firmly to the towing truck such that the wheels at the rear keep rolling as the vehicle is towed. This is mainly used to haul front wheeled cars, and it is done for short and medium distances. At Interstate Towing Services, we offer these services whenever it is appropriate; we suspend the front wheels of the car after it is fixed to the towing truck while the other tires follow suit from behind.
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